Privacy Policy for A Broken Umbrella Theatre

1. Introduction

A Broken Umbrella Theatre (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://abrokenumbrella.org, sign up for our mailing list, or participate in our SMS communications.

2. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Sign up for our mailing list
• Opt-in to receive SMS messages
• Purchase tickets or merchandise
• Contact us for inquiries

The personal information we collect may include:

• Name
• Email address
• Phone number
• Mailing address
• Payment information, processed securely through third-party services

We also collect limited website usage information through analytics tools, including pages visited, referring pages, approximate device/browser details, and interactions with key buttons and forms. Our custom analytics events do not include payment details, email addresses, phone numbers, mailing addresses, or free-text form messages.

3. How We Use Your Information

We use the information we collect to:

• Send you updates about upcoming performances, events, and promotions
• Process transactions and send related information
• Respond to your comments, questions, and provide customer service
• Improve our website and marketing efforts
• Understand which pages, campaigns, and donation/signup paths are working
• Comply with legal obligations

4. SMS Communications

By providing your phone number and opting in, you consent to receive SMS messages from A Broken Umbrella Theatre. Message frequency may vary. Message and data rates may apply. You can opt-out at any time by replying “STOP” to any of our messages.

5. Sharing Your Information

We do not sell, rent, or lease your personal information to third parties. We may share your information with:

• Service providers who perform services on our behalf, such as payment processing and email delivery
• Analytics providers, including Google Analytics, that help us understand website usage
• Law enforcement or regulatory agencies, if required by law

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

7. Your Rights and Choices

You have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your personal information
• Opt-out of receiving marketing communications

To exercise these rights, please contact us at info@abrokenumbrella.org.

8. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the “Last Updated” date at the top of this policy. We encourage you to review this policy periodically.

10. Contact Us